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UPDATE – A message from our Group General Manager Regarding COVID-19

Your travel safety is our highest priority.

As we have all heard and read on the news, the COVID-19 continues to spread across the world, and you’ve probably been thinking how it might affect you, the operation of day-to-day business, and naturally your household, extended family and the broader community.

It is important that as an organisation we put clear measures in place, and make the health and safety of our team members and hotel guests the highest priority. The Executive Team at Meriton Suites have been meeting daily over the past few weeks and we are currently examining what further safety and operational measures we can put in place to ensure the wellbeing of our team members and you, our hotel guests.

We take pride in maintaining the highest standards of cleanliness, and in response to the current climate, we have taken additional measures to step up our fight against the outbreak to ensure we keep the hotel virus free.

These measures include:

  • Increased hospital-grade cleaning of all public areas and high-frequency touchpoints throughout our hotels.
  • Housekeeping teams have been issued with hospital-grade antibacterial products and implemented additional cleaning procedures to ensure all individual suites are cleaned to the highest standards.
  • Our staff may choose to wear protective face masks throughout the cleaning process; please do not be alarmed, this is only as a precaution

Here at Meriton Suites, we are committed to offering you flexible booking options. Given the current circumstances, if you need to adjust any upcoming travel made direct via our Meriton Suites website or Contact Centre, we advise you to get in touch with our Contact Centre directly for assistance.

We’re here to help, and it’s during times like these the service and hospitality we pride ourselves on is more important than ever. We hope that if you travel now or in the future, that Meriton Suites will remain your preferred choice.

Kind regards,

Matthew Thomas

Group General Manager – Meriton Suites

Director – Meriton Group

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Peter Winning

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