Same Day Cancellations
At Meriton Suites, we understand the current circumstances are impacting everyone, and we’re here to help. We’re committed to offering you flexible booking options if you need to adjust any upcoming travel. To cancel or make an amendment to your reservation made directly via our Meriton Suites website or Contact Centre, please select one of the below options.
Our Australian based Reservations Team are available to help any time between 8:00am to 8:00pm AEDT, 7 days a week.
Our standard cancellation policy requires booking cancellations or changes to be advised to us by 2:00pm local time, 1 day prior to arrival*. To give you further peace of mind, we have amended our cancellation policy to allow booking cancellations or changes to be advised to us by 2:00pm local time on the same day of arrival*. If the guest does not arrive by 11:00pm local time on the arrival date without alerting the hotel, the booking will be released and the first night of accommodation will be charged. Any pre-payments (if any) will also be forfeited. Guests who have booked through a travel agency or third-party website (for example Booking.com or Expedia) must contact these companies directly to make any amendments or cancellations to their reservation. *Over high demand, special event periods and group bookings alternative cancellation policies may apply. The cancellation policy will be communicated during the booking process and can be supplied in a confirmation email when requested.