WITH M.E.R.I.T. WE DELIVER HIGHER LEVELS OF SERVICE EXCELLENCE, CREATE MEMORABLE MOMENTS AND EXCEED EVERY EXPECTATION MAKING BRAND AMBASSADORS AND GUESTS FOR LIFE.

TOGETHER, WE ARE A MOTIVATED, EFFICIENT, RESPECTFUL AND INNOVATIVE TEAM.

TO BE RECOGNISED AS THE INDUSTRY LEADER OF SUITE-HOTEL ACCOMMODATION IN AUSTRALIA, OFFERING SUPERIOR VALUE FOR MONEY AND DELIVERING PASSIONATE SERVICE THAT COMPLEMENTS OUR BRAND, OUR GUESTS AND EVERY EMPLOYEE.

WITH M.E.R.I.T. WE DELIVER HIGHER LEVELS OF SERVICE EXCELLENCE, CREATE MEMORABLE MOMENTS AND EXCEED EVERY EXPECTATION MAKING BRAND AMBASSADORS AND GUESTS FOR LIFE.

TOGETHER, WE ARE A MOTIVATED, EFFICIENT, RESPECTFUL AND INNOVATIVE TEAM.

TO BE RECOGNISED AS THE INDUSTRY LEADER OF SUITE-HOTEL ACCOMMODATION IN AUSTRALIA, OFFERING SUPERIOR VALUE FOR MONEY AND DELIVERING PASSIONATE SERVICE THAT COMPLEMENTS OUR BRAND, OUR GUESTS AND EVERY EMPLOYEE.

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Careers

Start or Build your Career with Australia’s Leading Hotel Brand

Leading the industry in suite-hotels, Meriton Suites holds the official title as Australia’s largest owner and operator of hotel rooms. With 17 locations found across Sydney, Brisbane and the Gold Coast, and with expansion in sight, we continue to provide career opportunities for our employees as well as professional development for our future leaders.

At Meriton Suites, we believe our team is the greatest asset to our organisation. We strive to be known for having a diverse and inclusive workforce that values all people and allows them the opportunity to further their career in a fast-paced industry.

By joining the Meriton Suites team you will join a workforce where innovation, creativity and diversity are the key pillars to realising your potential.

Career Paths

At Meriton Suites, we offer diverse career paths.
  • Front Office
  • In-House Contact Centre
  • Housekeeping
  • Sales & Marketing
  • Revenue
  • Talent & Culture

Front Office

  • Front office management
  • Reservations
  • Guest account management
  • Guest correspondence
  • Coordinate other in-house departments
  • Issue resolution
  • Concierge services
  • Management of the hotel

In-House Contact Centre

  • Taking and handling all new and existing reservations across all hotels nationwide
  • Responding and actioning all guest enquiries within 24 hours
  • Coordinating with third party websites
  • Managing website live chat
  • Managing large group reservations
  • Providing a personalised service to long stay guests

Housekeeping

  • Room Inspections
  • Checking and releasing rooms prior to check in time
  • Action room requests
  • Maintain high cleanliness standards
  • Record and ensure stock is at optimal levels
  • Address areas of concern and ensure continuous improvement
  • Compliance with Work Health & Safety Standards

Sales & Marketing

  • Attraction and retention of guests
  • Coordination of marketing and promotional activities
  • Market research and analysis
  • Identification of potential customers and competitors
  • Public relations
  • Event management
  • Develop and implementation of loyalty programs
  • Development of sales strategies
  • Websites and marketing collateral

Revenue

  • Revenue Management
  • Dynamic Pricing
  • Competitor Analysis
  • Forecasting

Talent & Culture

  • Talent attraction
  • Talent development
  • Training and development
  • Employee relations
  • Staff welfare
  • Workplace Health and Safety
  • Remuneration and benefits
  • Industrial relations
  • Organisational change
  • Front Office
  • In-House Contact Centre
  • Housekeeping
  • Sales & Marketing
  • Revenue
  • Talent & Culture

Front Office

  • Front office management
  • Reservations
  • Guest account management
  • Guest correspondence
  • Coordinate other in-house departments
  • Issue resolution
  • Concierge services
  • Management of the hotel

In-House Contact Centre

  • Taking and handling all new and existing reservations across all hotels nationwide
  • Responding and actioning all guest enquiries within 24 hours
  • Coordinating with third party websites
  • Managing website live chat
  • Managing large group reservations
  • Providing a personalised service to long stay guests

Housekeeping

  • Room Inspections
  • Checking and releasing rooms prior to check in time
  • Action room requests
  • Maintain high cleanliness standards
  • Record and ensure stock is at optimal levels
  • Address areas of concern and ensure continuous improvement
  • Compliance with Work Health & Safety Standards

Sales & Marketing

  • Attraction and retention of guests
  • Coordination of marketing and promotional activities
  • Market research and analysis
  • Identification of potential customers and competitors
  • Public relations
  • Event management
  • Develop and implementation of loyalty programs
  • Development of sales strategies
  • Websites and marketing collateral

Revenue

  • Revenue Management
  • Dynamic Pricing
  • Competitor Analysis
  • Forecasting

Talent & Culture

  • Talent attraction
  • Talent development
  • Training and development
  • Employee relations
  • Staff welfare
  • Workplace Health and Safety
  • Remuneration and benefits
  • Industrial relations
  • Organisational change
Enquire About Working With Us
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Meriton Suites is owned & operated by Meriton Property Services Pty Ltd (69 115 511 281) and is part of the Meriton Group © Copyright Meriton Suites

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